Compiling documentation correctly is critical. Missing or improperly certified documents are the most common reason for delays and requests for further information.
All documents not in English must be translated by a NAATI-accredited translator. Original-language documents and their translations must both be submitted.
Documents submitted electronically must be scanned clearly. The Department of Home Affairs accepts colour scans of original documents. Documents submitted as certified copies must be certified by a Justice of the Peace (JP), a notary public, or a person authorised to witness documents under applicable law in the country of origin.
